Empowering AI with robust infrastructure solutions
Nebius is a Nasdaq-listed company headquartered in Amsterdam, specializing in AI infrastructure solutions. With a team of around 400 engineers, Nebius provides large-scale GPU clusters and cloud platforms designed to support the rapid growth of the AI industry. The company has established R&D and co...
Nebius offers competitive equity packages, a flexible PTO policy, and opportunities for remote work. Employees also benefit from a learning budget to ...
Nebius fosters a culture centered around engineering excellence and innovation in AI infrastructure. The company values collaboration across its globa...
Nebius AI • Paris, France
Nebius AI is seeking an Advanced IT Data Center Technician to troubleshoot and resolve hardware issues in their Paris data center. You'll work with Linux and networking technologies to ensure optimal performance. This role requires technical expertise and problem-solving skills.
You have a strong background in IT support, particularly in data center environments, where you've developed your troubleshooting skills to solve complex hardware issues. Your experience includes working with servers and understanding the intricacies of hardware problem management. You are proactive in addressing L1/L2 tasks and are comfortable using ticket systems to manage your workload. Collaboration is key for you, as you work closely with L3 Technicians to improve service level agreements through complex diagnostics. You also have a basic understanding of networking tasks, which allows you to provide comprehensive support in your role.
Experience with documentation and training materials is a plus, as you will be involved in updating processes for the IT hardware team. Familiarity with advanced troubleshooting techniques and a passion for technology will help you thrive in this position.
In this role, you will be responsible for troubleshooting and resolving hardware-related issues within the data center. You will engage in advanced level troubleshooting of servers, ensuring that all hardware operates efficiently. Your responsibilities will include managing hardware problem resolutions and implementing workarounds when necessary. You will also be tasked with proactively solving L1/L2 issues through a ticketing system, ensuring that all requests are handled promptly and effectively. Updating processes and documentation for the IT hardware team will be part of your daily activities, as will collaborating with L3 Technicians to enhance SLA performance through complex diagnostics. You will also contribute to improving support processes and training materials, ensuring that the team is well-equipped to handle challenges.
Nebius AI provides a competitive salary and a comprehensive benefits package, along with opportunities for professional growth within the company. You will enjoy flexible working arrangements and be part of a dynamic and collaborative work environment that values initiative and innovation. As Nebius continues to grow and expand its products, you will have the chance to work at the forefront of AI and cloud computing, contributing to solutions that transform industries and solve real-world challenges.
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