The personal technology company redefining user experience
Apple Inc. (NASDAQ: AAPL), headquartered in Cupertino, CA, is the world's most valuable company with a market capitalization of $3 trillion as of 2022. Known for its iconic products such as the iPhone, iPad, and Mac, Apple serves over 1 billion active devices globally. The company has a strong commi...
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Apple • Elk Grove, California, United States
Apple is seeking a Data Engineer for their Enterprise Technology Services team to resolve technical issues and ensure data quality. You'll collaborate with cross-functional teams on Apple's manufacturing data platform. This role requires strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.
You have a strong background in data engineering and are adept at resolving both technical and non-technical issues. Your experience allows you to effectively communicate with diverse teams, ensuring that user problems are understood and addressed promptly. You thrive in collaborative environments, guiding teams to develop solutions that enhance data quality and customer success. You are comfortable leading through ambiguity, taking ownership of issues, and driving them to resolution across various leadership levels.
Experience with big data systems and familiarity with manufacturing data platforms would be advantageous. You are a proactive problem solver who enjoys tackling complex challenges and finding innovative solutions. Your ability to document root cause analyses and communicate progress clearly is essential for success in this role.
In this role, you will be responsible for resolving technical issues through a ticketing system, ensuring that both technical and non-technical customers are kept informed of progress. You will collaborate with cross-functional teams to address bugs and improve data quality, ultimately ensuring a positive customer experience. Your role will involve leading discussions around ambiguous tickets, driving ownership of issues, and working closely with various stakeholders to implement effective solutions. You will also document your findings and solutions to contribute to the team's knowledge base, helping to prevent future issues.
At Apple, you will be part of a diverse team that values creativity and innovation. You will have the opportunity to work on impactful projects that contribute to the company's mission of leaving the world better than we found it. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual to grow and succeed within our organization. Join us and help shape the future of technology at Apple.
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