Manage third-party risk with confidence
UpGuard is a cybersecurity company headquartered in Mountain View, CA, specializing in third-party risk and attack surface management. With $46 million in funding from investors like Costanoa Ventures and a growing customer base, UpGuard provides a digital platform that offers comprehensive dashboar...
UpGuard offers competitive benefits including free lunches and coffee, gym reimbursement, and flexible work arrangements that support remote work opti...
UpGuard fosters a culture that prioritizes data protection and cybersecurity awareness, emphasizing the importance of third-party risk management. The...
UpGuard is seeking an Account Manager to focus on revenue retention and expansion within key accounts. You'll work closely with cross-functional teams to ensure clients see continuous value from the platform. This role requires a strong commercial background, ideally with experience in SaaS renewals.
You have a strong commercial mindset and a passion for helping others, which drives you to build long-lasting relationships with customers. With experience as an Account Executive or in SaaS renewals, you understand the importance of revenue retention and expansion within key accounts. Your ability to navigate complex client relationships and comprehend their unique business needs will be essential in achieving growth objectives. You are proactive in identifying opportunities to elevate product adoption and ensure that clients derive continuous value from the solutions provided. You thrive in a collaborative environment and enjoy working closely with cross-functional teams to solve customer challenges.
As an Account Manager at UpGuard, you will be responsible for managing key accounts and ensuring customer satisfaction. You will focus on revenue retention and expansion, working diligently to identify opportunities for growth within existing client relationships. Your role will involve strategic account management, where you will engage with clients to understand their needs and challenges. You will also be involved in contract negotiations, ensuring that agreements align with both client expectations and company objectives. Collaborating with the Success team, you will develop strategies to enhance customer experiences and drive product adoption. Your insights will help shape the direction of our offerings, ensuring they meet the evolving needs of our clients. You will play a crucial role in fostering a customer-centric culture within the organization, advocating for client needs and feedback.
At UpGuard, we are committed to creating a supportive and engaging work environment. We value our employees and offer opportunities for professional growth and development. You will be part of a high-performing team that is dedicated to making a positive impact in the cybersecurity sector. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in our mission to empower security teams and help organizations manage their cyber risk effectively.
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