IT Operations Specialist II

Who you are

You are someone who thrives in a collaborative environment and enjoys helping others with their technology needs. You have a strong desire to learn and grow in the IT field, and you are committed to providing excellent support to your colleagues. You understand the importance of maintaining IT systems and ensuring that employees have a reliable technology experience. You are adaptable and can handle various IT challenges that arise in a corporate setting. You are also a strong communicator, able to explain technical issues in a way that is easy for others to understand.

What you'll do

In this role, you will be responsible for providing onsite IT support to employees at Cloudflare's corporate office. You will assist with troubleshooting hardware and software issues, ensuring that all IT systems are functioning properly. You will help set up new equipment and provide training to employees on how to use various technologies. Additionally, you will work closely with the IT team to maintain and improve IT operations, contributing to a seamless technology experience for all staff members. You will also be involved in monitoring IT systems and identifying areas for improvement, ensuring that Cloudflare continues to provide top-notch service to its users.

What we offer

Cloudflare offers a dynamic work environment where you can develop your skills and grow your career in IT. You will have the opportunity to work with a diverse team of professionals who are dedicated to building a better Internet. The company values inclusivity and encourages employees to bring their unique perspectives to the table. You will also benefit from a supportive culture that prioritizes employee development and well-being. As part of the Cloudflare team, you will play a crucial role in maintaining the technology that powers millions of websites and applications worldwide.