Customer Success Account Manager - French speaking territories

Scality • Bucharest

Posted 1 month agoMid-Level Account manager 📍 Bucharest

Job Description

About Scality:

Scality solves organisations’ biggest data storage challenges: growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world’s most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us onLinkedIn. Visit www.scality.com and ourblog.

The Role

• The Customer Success Account Manager (CSAM) is responsible for managing a group of mid-size enterprise customers, ensuring strong retention and expansion outcomes.

• The CSAM ensures that every customer renews on time and explores opportunities to further expand Scality’s footprint.

• The CSAM works closely with Sales, Customer Success, Channel managers and channel partners to identify and mitigate risks, uncover growth opportunities, and deliver a positive customer experience throughout the lifecycle.

• This role covers the commercial and sales aspects of product adoption and retention, while Customer Success focuses on technical success.

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Customer Success Account Manager - French speaking territories

Job Description

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