Senior Salesforce Administrator

Clever is looking for a Sr. Salesforce Administrator to join our Business Operations team. You’ll own our CRM (Salesforce) while identifying, articulating and implementing new initiatives across our organization You’ll leverage our systems and tools to drive scalable revenue growth, improve productivity, and enable long-term business impact. You will work alongside Marketing, Sales, Customer Success, and Clever’s Services teams as a prominent voice to unify a mission of efficiency and excellence. 

The successful candidate is a self starter willing to push and persevere while managing challenging projects and initiatives. This is a key role to the continued success of Clever. This position reports to the Head of Business Analytics.

A DAY IN THE LIFE:

• Assist with continuous customization of existing platform and new developments, using Salesforce functionality such as formulas, flows, process builder, approval processes
• Create or update ongoing documentation of internal CRM processes for all projects undertaken
• Work cross functionally to project manage Salesforce development projects
• Ensure data integrity via application of validation rules, monitoring of changes, de-duping, and cleanup
• Maintain strong cross functional relationships to partner with business stakeholders to gather requirements and design solutions to improve processes and information flow
• Work with internal data teams and business owners to maintain and edit salesforce integrations (both internal and third party)
• Think critically and strategically about the evolution of business processes and systems across the organization; see possible gaps and issues with proposed solutions before executing them

WHAT WE’RE LOOKING FOR:

• 3-5 years of experience in Salesforce administration
• Ability to design and implement an excellent Salesforce solution to solve an observed problem
• Expert Salesforce report/dashboard builder
• Excellent communication skills and proven success in a dynamic and collaborative environment
• Strong project management, problem solving and technical skills to effectively design quality solutions
• Ability to work independently, prioritize, and solve problems proactively
• Experience designing and configuring in a collaborative environment
• Salesforce Administrator or Advanced Administrator certification (ADM 201 or higher) or equivalent experience (Solutions Architect certification a plus)
• Thorough understanding of custom objects, fields, validation rules, workflow rules, process flows, and visual workflow--and knowledge of which situations are appropriate for each
• Exposure to Apex, SOQL, Visualforce, Aura Components, Lightning Components, and/or the Salesforce.com API, and an interest in developing these skills

• Commitment to inclusion and belonging: Clever believes that the classrooms we serve and our company’s halls should be spaces that are diverse and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace.

   

CLEVER BENEFITS AND PERKS:

• A competitive salary
• Flexible Paid Time Off
• Paid Parental Leave
• Top-notch healthcare, vision, and dental coverage for you and your family
• Best-in-class mental healthcare service that supports employees' mental and emotional wellness
• A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more
• A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise
• Annual company and team events to connect with fun, bright coworkers

SALARY TRANSPARENCY:

The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $99,000 - $117,000. For candidates living in NYC and San Francisco, CA is between $109,000 - $128,000. All final offers are determined using multiple factors including experience and level of expertise.