
Connecting clients to therapists who accept insurance
Headway is a mental healthcare marketplace that connects clients with therapists who accept insurance, addressing the accessibility and affordability of mental health services. With over 600,000 appointments facilitated each month, Headway operates across 16 states and the District of Columbia, back...
Employees enjoy competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements, fostering a supportive work-life b...
Headway's culture is centered around making mental healthcare accessible and affordable, with a strong focus on innovation and community impact. The c...

Headway • New York, New York, United States; San Francisco, California, United States; Seattle, Washington, United States
Headway is seeking a Head of Patient Analytics to lead the analytics organization focused on building a successful consumer brand and patient marketplace. This role requires collaboration with senior leaders across various departments to drive measurable growth and patient impact.
You have a strong background in analytics and a passion for improving mental healthcare systems. With experience leading analytics teams, you understand how to leverage data to drive business decisions and enhance patient experiences. You are comfortable collaborating with senior leaders across different functions, including Product, Growth Marketing, Operations, and Finance, to align analytics strategies with organizational goals. Your analytical mindset allows you to identify key performance indicators and measure the impact of initiatives on patient outcomes. You are committed to building a diverse and inclusive team that reflects the communities we serve, and you believe in the power of data to inform and transform mental healthcare.
Experience in the healthcare sector, particularly in mental health, is a plus. Familiarity with data visualization tools and statistical analysis software will help you excel in this role. You are a strategic thinker who can translate complex data into actionable insights and communicate them effectively to stakeholders. A background in product management or marketing analytics would also be beneficial, as it will enable you to contribute to cross-functional projects that drive growth and improve patient engagement.
As the Head of Patient Analytics, you will lead the analytics organization at Headway, focusing on building a successful consumer brand and patient marketplace. You will work closely with senior leaders to define the analytics strategy and ensure alignment with business objectives. Your role will involve overseeing the collection, analysis, and interpretation of data to inform decision-making across the organization. You will be responsible for developing and implementing metrics to measure the effectiveness of marketing campaigns, product features, and operational processes. Additionally, you will mentor and guide your team in best practices for data analysis and visualization, fostering a culture of data-driven decision-making.
You will collaborate with the Product team to identify user needs and translate them into actionable insights that enhance the patient experience. By working with Growth Marketing, you will analyze user acquisition and retention strategies, ensuring that analytics informs marketing efforts. Your insights will also support Operations and Finance in optimizing processes and resource allocation. You will play a key role in presenting findings to stakeholders, helping to shape the strategic direction of the company based on data-driven insights.
At Headway, we are committed to building a diverse and inclusive workplace where everyone can thrive. We offer competitive compensation and benefits, including health insurance, flexible work arrangements, and opportunities for professional development. You will have the chance to make a meaningful impact on mental healthcare by leading a team that drives analytics initiatives. Join us in our mission to create a mental health care system that is accessible to everyone, and help us change the landscape of mental healthcare for the better.
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