Vendor Manager, Risk Operations

Who you are

You have a strong background in vendor and outsourced operations management, ideally within the e-commerce or payments sectors. With a passion for risk mitigation, you understand the importance of delivering exceptional user experiences and are skilled at setting clear goals and directions for vendor performance. You excel in analytical thinking and problem-solving, using data to inform your strategic recommendations. Your organizational skills and attention to detail enable you to manage complex projects effectively, even amidst high ambiguity. You thrive in collaborative environments, working well with a diverse range of internal teams and external vendors. You are action-oriented and committed to executing on your responsibilities with a focus on achieving results.

Desirable

Experience in contract negotiations and performance monitoring is a plus, as is familiarity with key performance indicators (KPIs) relevant to vendor management. A background in financial services or technology would be beneficial, as would any experience in leading cross-functional programs.

What you'll do

As a Vendor Manager in Risk Operations at Stripe, you will be responsible for designing and delivering exceptional user experiences in collaboration with cross-functional partners. You will set clear goals for vendor performance and provide regular feedback based on their KPIs. Your role will involve supporting vendor contracts and negotiations, ensuring that vendors are held accountable to high standards of performance. You will lead cross-functional programs across Risk vendor operations, contributing to Stripe's mission of enhancing reliability and user satisfaction. You will work closely with vendor partners to ensure they consistently deliver superior experiences to Stripe's users, adapting strategies as necessary to meet evolving business needs. Your analytical skills will be crucial in structuring recommendations and driving improvements in vendor performance.

What we offer

At Stripe, you will have the opportunity to work in a dynamic environment where your contributions directly impact the global economy. We offer a collaborative culture that values innovation and excellence. You will be part of a team that is dedicated to achieving high standards in risk operations and vendor management. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds. Join us in our mission to increase the GDP of the internet and make a meaningful difference in the world of financial infrastructure.