Program Manager II

Overview

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the skyisthelimit thinking in a cloud-enabled world.    Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.    ​​Within Azure Data, the Microsoft Fabric platform team builds and maintains the operating system and provides customers a unified data stack to run an entire data estate. The platform provides a unified experience, unified governance, enables a unified business model and a unified architecture. ​  ​​The Fabric Reliability team is looking for a Technical Program Manager for a crucial role for the success of the program and the business!    As the Central Reliability team, we focus on three key areas:  1. Standardizing reliability telemetry and metrics.  2. Driving cross-workloads service reviews and processes for continuous improvement.  3. Service reliability reporting and analytics.  The team operates in a dynamic environment where agility, collaboration, and open communication are key. The large scope and impact of the team provide great opportunities for professional development and growth.​  We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. 

Responsibilities

​​1. Learns and educates others what the quality-of-service success criteria and reliability metrics (e.g., objectives and key results [OKRs], key performance indicators [KPIs] such as quality and reliability) for Fabric Platform and Fabric workloads offering and how to execute to achieve them. Works with Engineering partners and Operational stakeholders to ensure needed telemetry is developed.  2. Partner with others to collect reliability and quality metrics (e.g., key performance indicators [KPIs] such as usage, availability, ), monitor and report on progress (e.g., service reviews), and derive insights that lead to productive courses of action to improve quality-of-service.  3. Builds on latest Microsoft Fabric capabilities to develop near real-time insight at scale and just in time actions.  4. Leverages technologies, artificial intelligence and Generative AI, data platforms, telemetry, to scale processes to self-service and compliant by default offerings.​  Embody our culture and values 

Qualifications

Required/Minimum Qualifications  Bachelor's Degree OR equivalent experience.  2+ years of experience in business analytics and data science Other Requirements  Ability to meet Microsoft, customer and/or government security screening requirements arerequired for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:  - This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.  Preferred/Additional Qualifications  Bachelor's Degree AND 2+ years' experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.  4+ years of experience in business analytics and data science  1+ year(s) of experience with Microsoft Fabric Data Engineering and RTI capabilities​  Equal Opportunity Employer (EOP)  Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (Accessibility | Microsoft Careers).  Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  #azdat  #azuredata  ​​#ServiceReliability #CloudService #ObservabilityEngineering #TelemetryInstrumentation #AnalyticsTools#MicrosoftFabric​ 

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.