In this role, employees are expected to have very strong communication skills (verbal and written) and be able to write PR/FAQs, narratives (e.g., 6-pagers, 1-pagers), define requirements, convey project status, and at higher levels contribute to OP1/OP2 documentation. All work backwards from their customer or business problem to deliver the right solutions. Manage program(s) of inter-related projects that support ongoing business and/or technology goals. They are often in charge of owning and solving an endemic problem. These roles require strong project management, analytical, and process optimization skills. They are utilized when the work to deliver crosses teams, organization, and/or regional boundaries. Their role is to create cohesion to ensure solutions delivered function properly end-to-end.- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience leading process improvements
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive operational efficiency and reporting to senior leadership
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
