Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
To support this focus area, Amazon is seeking a leader to serve as our Programme Manager for Worldwide WHS to build programs that create a safe workplace and build a world-class safety culture. In this role, you will dive deep into operations processes; identify risks through data and first-hand experience; build programs and improve processes to eliminate risks; and influence operations to sustain a culture of safety. This role will focus on leading large, strategic projects within Amazon Business Units (BU) and across different geographies – the role will also look for ways to replicate these BU-specific solutions to other BU, and find commonalities to support scale and speed.
The Programme Manager role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Operators (leaders) and Associates. In this role, you will work cross-functionally with members from various teams, including Operations; Amazon Fulfillment Technologies (AFT); Amazon Robotics (AR); Inbound Supply Chain; Launch; Sales & Operations Planning (S&OP); Capacity Planning; Finance and others to deploy solutions at scale.
This position requires travel up to approximately 25%, when needed (and with appropriate health and safety conditions).
Key job responsibilities
Create innovative solutions using data and research to address wider challenges in your organisation
Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
Work alongside senior leadership to establish and prioritize improvement programmes, seeing them through from start to finish
Enhance operational performance on every programme in partnership with your stakeholders
The ideal candidate has an obsession for customers and a strong interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, root cause and permanently eliminate hazards and risks) and ability to multi-task; and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization.
A day in the life
As a Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
Programme Manager have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion
About the team
Workplace Health and Safety (WHS) plays a crucial role in keeping our people mentally and physically well at work. Our team works with managers, associates and local governments across our sites, making sure we’re complying with Amazon’s policies and legal regulations, and that our workplaces are safe.
There is a range of opportunities within the team, from Health and Safety Technicians to Programme Managers. No matter what your role is, you’ll play a part in developing, implementing and upholding our high safety and wellbeing standards. You could work on a variety of projects alongside colleagues from across the business, ranging from equipment and process inspections to assessing processes, building and equipment design.- Experience using data and metrics to determine and drive improvements
- A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF)
- Relevant experience communicating with and influencing a range of different stakeholders including senior management
- Relevant experience in managing large-scale programmes or projects
- Advanced proficiency in verbal and written English- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
- Relevant experience working in a supply chain, logistics, or operations environment
- Experience in conceptualising and implementing operational or supply-chain management improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
