Technical Operations Engineer

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

As a Technical Operations Engineer, you’ll have an opportunity to exercise your extensive skills while helping solve complex technical problems. You’ll work closely with trading, infrastructure and software development teams to provide smooth support for our technology. We’ll ask you to communicate directly with exchanges, traders and developers to iron out any problems that arise.
Qualifications & Skills:

• Minimum of 2 years working in trade support, site reliability engineering or related fields
• Bachelor’s degree in STEM or related field
• Familiarity with trading platforms and financial markets
• Thrives in high-pressure situations while working alongside traders, developers and other engineering teams
• Strong problem-solving skills and the ability to troubleshoot technical issues under pressure
• Excellent communication skills, both written and verbal
• Knowledge of Linux/Unix environments
• Experience with scripting languages such as Python and Bash for automation tasks
• Ability to devise complex SQL database queries and updates
• Working knowledge of Kubernetes
• Basic networking knowledge, including multicast, TCP/IP, DNS, DHCP and common network troubleshooting tools

What you’ll be working on:

• Maintaining the health and availability of a world class trading eco-system
• Responding to support requests from our traders and software engineers
• Contributing to our automation and monitoring solutions, reducing manual configuration and improving uptime
• Liaising with external trading partners, such as financial exchanges and clearing firms, to resolve technical issues
• Onboarding new trading desks, trading systems and technologies

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-Insert Recruiter Initials Here1]