Empowering renters with flexible payment solutions
Flex is a mobile application designed to provide renters with flexible payment options for their rent, allowing users to reschedule payments and protect their funds with Overdraft Protection. Headquartered in Midtown Manhattan, New York, Flex has raised $225.1 million in Series B funding and serves ...
Flex offers a range of benefits including unlimited paid time off, 100% company-paid medical, dental, and vision coverage, and a 401(k) plan with comp...
Flex fosters a culture focused on financial empowerment and flexibility for renters, emphasizing the importance of addressing the challenges of monthl...
Flex • Salt Lake City, Utah, United States
Flex is seeking a Manager of Partner Network Operations to lead the onboarding and operational efficiency of their partner network. You'll manage a team and collaborate closely with Revenue Operations and Core Sales. This role requires strong leadership and operational skills.
You have a proven track record in operations management, ideally within a FinTech or similar industry. Your experience includes leading teams and driving operational efficiency, ensuring that processes are streamlined and effective. You enjoy coaching and developing team members, helping them to excel in their roles. You are adept at solving complex workflow challenges and have a keen eye for detail, particularly when it comes to data integrity and accuracy. You thrive in a collaborative environment, working closely with cross-functional teams to achieve common goals. Your leadership style is hands-on, and you are comfortable balancing team management with project leadership. You are motivated by the mission of empowering renters and are excited about the opportunity to contribute to a growing company.
In this role, you will oversee the end-to-end partner onboarding lifecycle, ensuring that new partners are integrated smoothly into the Flex ecosystem. You will lead a team focused on providing technical implementation support and maintaining high standards of data accuracy. Your responsibilities will include developing and refining operational processes to enhance efficiency and effectiveness. You will collaborate closely with Revenue Operations and Core Sales to ensure that the partner network scales effectively while delivering a world-class experience to users. You will also be responsible for identifying areas for improvement and implementing solutions that drive operational excellence. Regularly reviewing performance metrics and team outputs will be essential to your role, as you will need to ensure that the team meets its objectives and contributes to the overall success of the company. You will play a key role in fostering a positive team culture and ensuring that team members feel supported and empowered in their work.
Flex offers competitive medical, dental, and vision benefits from Day 1, along with company equity and a 401(k) plan with a company match starting in 2026. We provide unlimited paid time off plus 13 company-paid holidays, parental leave, and a Flex Cares Program. For full-time non-US employees, we offer competitive compensation and unlimited PTO. Join us in our mission to transform the rent payment experience and make a meaningful impact in the lives of renters.
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