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iHerb is a leading online retailer of health and wellness products, offering over 30,000 top-rated items including vitamins, supplements, and organic foods. Headquartered in Pasadena, California, iHerb serves millions of customers worldwide and is known for its competitive pricing and customer loyal...
iHerb offers competitive salaries, stock options, flexible work hours, and generous PTO policies. Employees also benefit from discounts on products an...
iHerb fosters a customer-centric culture, emphasizing quality and value in health products. The company promotes a healthy work-life balance and encou...

iHerb • United States of America - Elgin, Illinois; United States of America - Remote / Home Office
iHerb is hiring an Operational Excellence Manager to foster operational excellence functions, including labor management and continuous improvement. This hybrid role requires candidates to reside near operational sites in Elgin, Hebron, Easton, or Perris.
You have a strong background in operational excellence and a proven track record of fostering a culture of continuous improvement within distribution centers. Your experience includes labor management and engineering activities that enhance efficiency and reduce costs. You are comfortable working in a hybrid environment, providing on-site support while also managing remote responsibilities. You understand the importance of aligning operational strategies with global fulfillment networks and are skilled in planning and analysis related to supply chain projects.
Experience in supply chain planning, capacity modeling, and transportation optimization initiatives is a plus. You are familiar with developing and maintaining labor standards and have a keen eye for identifying cost reduction opportunities through process improvements. Your ability to collaborate with cross-functional teams will be essential in this role, as you will work closely with operations teams to implement regional and national projects.
In this role, you will manage the planning, development, and deployment of various supply chain projects. You will lead efforts in supply chain planning, ensuring that capacity impacts are identified and aligned with global inventory placement. Your responsibilities will include analyzing cost reductions through process improvements and assisting with transportation optimization initiatives. You will also be tasked with developing and implementing strategies that support iHerb's operational excellence goals across its distribution centers.
You will work closely with your direct reports and the operations teams to improve efficiency and track labor standards. Your expertise will be crucial in establishing a culture of process improvement, and you will be expected to provide consistent on-site support at our facilities. This role requires a proactive approach to identifying opportunities for improvement and implementing effective solutions that drive operational success.
iHerb offers a flexible hybrid work environment, allowing you to balance on-site and remote work effectively. You will be part of a dynamic team focused on enhancing operational excellence within the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in making a significant impact on our global fulfillment network and contributing to the success of iHerb.
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