Senior Product Manager - Fraud

Who you are

You have 5+ years of experience in product management, particularly in fraud prevention or compliance solutions — you've successfully led product initiatives that protect users while enhancing their experience. Your background includes working with cross-functional teams, including engineering and design, to deliver impactful solutions that address complex challenges in the communications space.

You possess a strong understanding of the communications API market and have a passion for innovation — your expertise allows you to identify opportunities for improvement and drive product strategy effectively. You are skilled in data analysis and can leverage insights to inform product decisions, ensuring that user needs are met while maintaining security and compliance.

Your communication skills are exceptional, enabling you to articulate product vision and strategy to stakeholders at all levels — you thrive in collaborative environments and enjoy mentoring junior team members. You are adaptable and can navigate the fast-paced nature of the tech industry, always keeping user experience at the forefront of your decisions.

Desirable

Experience with omnichannel communications solutions or messaging platforms is a plus — you understand the nuances of user engagement across various channels. Familiarity with agile methodologies and product development frameworks will help you excel in this role.

What you'll do

As a Senior Product Manager at Vonage, you will lead the development of innovative fraud prevention solutions that enhance the security of our communications APIs. You will work closely with engineering teams to design and implement software-based fraud and vetting solutions that protect our customers and their end users from sophisticated fraud schemes.

You will be responsible for defining the product roadmap and prioritizing features based on user needs and market trends — your insights will guide the team in building a robust portfolio of customer vetting and compliance capabilities. You will conduct user research and analyze data to inform product decisions, ensuring that our solutions are both effective and user-friendly.

Collaboration is key in this role; you will partner with other product managers, engineers, and business owners to drive the successful implementation of fraud management solutions. You will also engage with customers to gather feedback and iterate on product features, ensuring that we continuously improve our offerings.

You will monitor industry trends and competitor activities to identify opportunities for innovation — your ability to think strategically will help shape the future of our product line. Additionally, you will mentor junior product managers, sharing your expertise and fostering a culture of learning within the team.

What we offer

At Vonage, we offer a dynamic work environment where innovation is encouraged and valued. You will have the opportunity to work on cutting-edge technology that impacts businesses worldwide. We provide competitive compensation and benefits, along with opportunities for professional growth and development.

Join us in our mission to transform cloud communications and make a meaningful impact in the industry. We believe in empowering our employees and providing them with the resources they need to succeed. If you're ready to innovate and take on exciting challenges, we encourage you to apply.