Global Solution Architect - M365 Copilot

Who you are

You have a strong background in solution architecture, particularly with Microsoft technologies, and a passion for driving customer success through innovative solutions. Your experience includes collaborating with cross-functional teams to design and implement AI-powered business solutions that deliver real value to customers. You possess excellent communication skills, enabling you to articulate complex technical concepts to both technical and non-technical stakeholders. You thrive in a collaborative environment and are eager to contribute to the success of your team and customers alike.

Desirable

Experience with M365 Copilot or similar AI technologies is a plus, as is a background in consulting or customer success roles. Familiarity with agile methodologies and project management tools will help you navigate the fast-paced environment at Microsoft. You are adaptable and open to learning new technologies and approaches as the landscape of AI and customer solutions evolves.

What you'll do

In this role, you will be at the forefront of innovation, working closely with engineering and business leaders to shape and validate the next generation of AI-powered business solutions. You will design, test, and refine cutting-edge use cases, leveraging real-world customer scenarios to drive product-market fit. Your insights will help create tangible learnings that benefit the entire organization. You will also be responsible for ensuring that customer feedback is integrated into the development process, helping to refine and enhance the solutions offered.

You will collaborate with various teams across Microsoft to ensure alignment and execution of customer success strategies. This includes working with product management, engineering, and support teams to deliver a seamless customer experience. You will also engage with customers directly to understand their needs and challenges, providing them with tailored solutions that leverage Microsoft’s extensive portfolio of products and services.

What we offer

Microsoft offers a dynamic work environment where innovation is encouraged and supported. You will have access to cutting-edge technologies and the opportunity to work with some of the brightest minds in the industry. The company values diversity and inclusion, fostering a culture where everyone can thrive. You will also benefit from professional development opportunities, enabling you to grow your skills and advance your career within the organization. Competitive compensation and benefits packages are part of what makes Microsoft a great place to work.