Senior/ Growth Operations Manager

Who you are

You have a strong background in operations and logistics management, ideally with 5+ years of experience in a similar role. You excel at translating high-level strategies into actionable insights and have a proven track record of driving performance improvements across multiple locations. Your analytical skills allow you to diagnose risks and opportunities effectively, and you are comfortable working with cross-functional teams to implement solutions. You thrive in environments where ambiguity exists, and you can turn complex challenges into clear recommendations that lead to growth. You are a natural problem-solver who enjoys collaborating with various stakeholders to achieve common goals.

Desirable

Experience in the tech or transportation industry is a plus, as is familiarity with data analysis tools and methodologies. You may have a background in strategy and planning, which complements your operational expertise. A passion for improving processes and outcomes will set you apart in this role.

What you'll do

In this role, you will own the performance metrics for assigned cities, acting as the primary point of accountability for their outcomes. You will analyze city-level trends and performance drivers, identifying root causes of underperformance and translating insights into actionable recommendations. Your role will involve close collaboration with Strategy & Planning and Central Operations teams, ensuring that geo-specific insights are effectively communicated and acted upon. You will also be responsible for shaping best practices that can be applied across multiple cities, driving consistency and efficiency in operations. Your ability to interpret performance relative to defined targets will be crucial in surfacing where and why geos are diverging from expectations. You will recommend and drive geo-level interventions that can accelerate growth, ensuring that your cities are positioned for success.

What we offer

At Uber, you will be part of a dynamic team that values collaboration and innovation. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a supportive environment where your contributions directly impact the company's success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.