Strategic Account Manager

Who you are

You have a proven track record in account management, ideally with experience in technology or manufacturing sectors. You excel at understanding customer needs and translating them into actionable solutions. Your communication skills are top-notch, allowing you to build strong relationships with clients and collaborate effectively with internal teams. You are goal-driven and thrive in a fast-paced environment, always looking for ways to enhance customer satisfaction and drive product adoption. You are comfortable using data to inform your strategies and decisions, ensuring that you are always aligned with customer expectations.

What you'll do

As a Strategic Account Manager at Formlabs, you will be responsible for understanding customer demand and effectively selling our innovative additive manufacturing technology. You will proactively work to expand product adoption at strategic accounts, ensuring that customers have an amazing experience while assessing up-sell and cross-sell potential. You will execute proven sales strategies to demonstrate value to customers and increase overall usage and satisfaction. Collaboration is key in this role, as you will work closely with various teams to ensure that customer feedback is integrated into our product offerings and that we are meeting the needs of our clients.

What we offer

We offer a competitive salary of $114,000 annually, along with the opportunity to work in a dynamic and innovative environment. You will be part of a team that is dedicated to changing how the world creates, with access to cutting-edge technology and a supportive work culture. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.