Empowering every person and organization on the planet
Microsoft Corporation, headquartered in Redmond, Washington, is a leading technology company known for its software products like Windows and Office, as well as cloud services through Azure. With over 100,000 employees, Microsoft serves millions of customers globally, including major enterprises lik...
Microsoft offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also enjoy a flexible remote...
Microsoft fosters a culture of innovation and inclusivity, emphasizing collaboration across teams and a commitment to diversity. The company values em...
Microsoft • United States, Multiple Locations, Multiple Locations, United States, North Dakota, Fargo, United States, Washington, Redmond, United States, Texas, Las Colinas
Microsoft is hiring a Technical Support Engineer to empower customers by providing seamless support experiences. You'll leverage Azure technology to help resolve issues quickly and securely. This role requires strong problem-solving skills and a customer-focused mindset.
You have a strong background in technical support, ideally with experience in cloud services and customer service. You understand the importance of delivering exceptional customer experiences and are skilled at troubleshooting complex issues. Your ability to communicate effectively with customers and technical teams sets you apart. You are adaptable and thrive in a fast-paced environment, always looking for ways to improve processes and enhance customer satisfaction.
Experience with Microsoft products and services is a plus, as is familiarity with AI technologies. You have a proactive approach to problem-solving and enjoy working collaboratively with cross-functional teams to deliver solutions that meet customer needs.
As a Technical Support Engineer at Microsoft, you will be responsible for providing high-quality support to customers using Azure services. You will work closely with customers to identify and resolve issues, ensuring they have a seamless experience with our products. Your role will involve troubleshooting technical problems, providing guidance on best practices, and collaborating with engineering teams to escalate and resolve complex issues. You will also contribute to the development of support documentation and resources to help customers maximize their use of Azure.
Microsoft offers a dynamic work environment where you can grow your skills and advance your career. You will have access to ongoing training and development opportunities, as well as the chance to work with cutting-edge technologies. We value diversity and inclusion, and we encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to empower every person and organization on the planet to achieve more.
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