
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Tokyo, Japan
Coupang is seeking a Principal Program Manager for their Retail Program to lead strategic initiatives and evaluate performance. This role requires strong leadership skills and a focus on execution in a high-autonomy environment.
You have extensive experience in program management, ideally within the retail or e-commerce sector, and possess a proven track record of leading complex projects from inception to completion. Your ability to build and execute strategic plans is complemented by your analytical skills, allowing you to evaluate performance effectively and make data-driven decisions. You thrive in high-autonomy environments and are comfortable navigating challenges with a hands-on approach. You are a strong communicator, capable of collaborating with cross-functional teams to drive initiatives forward. Your entrepreneurial mindset enables you to identify opportunities for innovation and improvement within the organization. You are passionate about enhancing customer experiences and are committed to delivering results that align with the company's mission.
In this role, you will be at the core of Coupang's business, responsible for developing and executing plans that drive performance in the retail program. You will collaborate with various teams to ensure alignment on goals and objectives, leveraging your leadership skills to guide projects to successful completion. You will evaluate the effectiveness of initiatives and make recommendations for improvements based on performance metrics. Your role will involve identifying new opportunities for growth and innovation, ensuring that Coupang continues to lead in the e-commerce space. You will also be responsible for mentoring and developing team members, fostering a culture of collaboration and excellence.
Coupang offers a dynamic work environment where you can make a significant impact on the future of commerce. You will have the opportunity to work with a talented team of professionals who are dedicated to pushing the boundaries of what is possible in e-commerce. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in our mission to wow customers and transform the shopping experience.
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