Staff Product Designer - Onboarding

Posted 1 month ago🏠 Remote Staff Product designer 📍 Canada

Job Description

Hi, I’m Lais, Product Design Manager and Group Lead here at Jane. I joined Jane three years ago, and I lead the team that designs the first experiences our customers have with us. From the moment they sign up, through onboarding, setup, and data import, we’re responsible for making sure Jane feels easy to learn, easy to trust, and genuinely valuable from the very start.

A little about me as a human: I’m raising two small kids, wrangling a very happy dog, and living near world-class climbing. I also spend a month each year working from Brazil with my family. The flexibility to design my days means I can be present at home and still take on ambitious work that challenges me to grow. I come back from crags and family trips with fresh perspective, and I bring that energy into everything I do.

The combination of high standards and genuine humanity is what keeps me excited about the path we’re on.I’m looking for a Staff Product Designer to help redefine Jane’s onboarding strategy and shape the early experiences that set clinics up for long-term success. It’s meaningful work with direct customer impact, plenty of ambiguity to explore, and the chance to influence how we drive activation, retention, and product-led growth across Jane.

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Staff Product Designer - Onboarding

Job Description

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