Program Manager II, Global Logistics, Exports

As a Program Manager II in Global Logistics Exports, you'll lead strategic forecasting initiatives that shape Amazon's global transportation networks. You'll own end-to-end forecasting processes for emerging marketplaces, drive accuracy improvements, and partner with diverse stakeholders to align demand forecasts with available capacity. This role combines analytical expertise with strategic thinking to enhance our export operations and deliver exceptional customer experiences worldwide.



Key job responsibilities
- Drive weekly forecasting processes in partnership with operations and business stakeholders
- Develop and implement innovative forecasting strategies to improve accuracy
- Conduct data analytics to identify trends and incorporate learnings into forecast processes
- Lead problem-solving initiatives to address complex business scenarios
- Establish and maintain KPI reporting frameworks
- Collaborate with senior management to support strategic business initiatives
- Identify and mitigate potential risks before they impact operations
- Partner with data engineering teams to ensure metric quality and accuracy

A day in the life
You'll start your day reviewing key forecasting metrics and accuracy indicators. Throughout the day, you'll collaborate with analysts to automate reporting processes and work closely with business teams to understand demand patterns. You'll participate in cross-functional meetings to align capacity planning with business needs. Your afternoon might involve conducting deep-dive analyses on datasets to uncover optimization opportunities or partnering with data engineering teams to enhance metric quality.



About the team
The Global Logistics (GL) Exports team is dedicated to building and managing the transportation networks that connect Amazon's export marketplaces to customers worldwide. Our Supply & Operations Planning (S&OP) team focuses on aligning demand forecasts with available capacity. We're an innovative group that values analytical thinking, curiosity, and continuous improvement. Our diverse team members collaborate to challenge the status quo and deliver customer-centric solutions that make a global impact.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Supply chain, transportation, or logistic network management solution experience- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.