Developer Relations Engineer

Who you are

You have a strong background in developer relations or community management, ideally with experience in open source projects — you understand the nuances of engaging with contributors and fostering a collaborative environment. Your communication skills are top-notch, allowing you to articulate technical concepts clearly to diverse audiences. You are passionate about technology and have a keen interest in DevSecOps practices, enabling you to connect with developers effectively. You thrive in a remote work environment and are comfortable using various collaboration tools to engage with community members across different time zones. You are proactive in identifying opportunities for community growth and are skilled at creating resources that empower contributors. You have experience with GitLab and understand its features and functionalities, which allows you to provide valuable support to users.

Desirable

Experience with AI technologies and their application in software development is a plus — you are familiar with how AI can enhance productivity and collaboration in development workflows. A background in software engineering or a related field would be beneficial, as it helps you understand the technical challenges faced by contributors. Familiarity with community engagement strategies and metrics to measure success will set you apart.

What you'll do

As a Developer Relations Engineer at GitLab, you will be responsible for driving initiatives that enhance the contributor experience — you will create and maintain documentation, tutorials, and other resources that help community members contribute effectively. You will engage with contributors through various channels, including forums, social media, and events, to foster a vibrant community around GitLab's open source projects. You will collaborate with internal teams to gather feedback from the community and advocate for their needs, ensuring that GitLab's offerings align with user expectations. You will also organize and participate in community events, such as webinars and hackathons, to promote engagement and knowledge sharing. Your role will involve analyzing community metrics to identify trends and areas for improvement, allowing you to refine strategies for contributor engagement. You will work closely with the Contributor Success team to implement programs that support new contributors and enhance their onboarding experience.

What we offer

GitLab offers a flexible remote work environment, allowing you to work from anywhere within the EMEA region. You will be part of a high-performance culture that values collaboration, innovation, and continuous learning. The company is committed to your professional growth, providing opportunities for skill development and career advancement. You will have the chance to work with industry leaders and contribute to meaningful projects that impact the software development landscape. GitLab promotes a diverse and inclusive workplace, ensuring that every voice is valued and heard. You will be encouraged to bring your unique perspective to the team and help shape the future of GitLab's community engagement efforts.