The cloud-based call center for modern sales teams
Aircall is a cloud-based communications platform that empowers sales teams to have rich conversations and close deals effectively. With over 20,000 customers, including notable brands like Shopify and HubSpot, Aircall has raised $225.6 million in funding across multiple rounds, showcasing strong inv...
Aircall offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a lear...
Aircall fosters a culture that prioritizes flexibility and innovation, enabling teams to work remotely while maintaining high call quality. The compan...
Aircall • San Francisco Office
Aircall is seeking an Account Manager to own customer success and relationships at all levels within organizations. This role is based in San Francisco and requires strong collaboration skills in a hybrid work environment.
You have a proven track record in account management, demonstrating your ability to build and maintain strong relationships with customers. You understand the importance of customer success and are passionate about helping clients achieve their goals. Your experience allows you to navigate complex organizational structures and engage with stakeholders at all levels. You thrive in a collaborative environment, working closely with cross-functional teams to deliver exceptional outcomes for customers. You are adaptable and can manage multiple priorities in a fast-paced setting, ensuring that customer needs are met efficiently. You are eager to learn and grow within a dynamic company that values innovation and customer obsession.
As an Account Manager at Aircall, you will take ownership of customer success, ensuring that clients are satisfied and achieving their desired outcomes with our AI-powered communications platform. You will engage with customers regularly, providing support and guidance to help them maximize the value of our solutions. You will collaborate with internal teams, including sales, product, and support, to address customer needs and drive product adoption. You will analyze customer feedback and usage data to identify opportunities for improvement and growth. Your role will involve developing strategic relationships with key stakeholders, understanding their business objectives, and aligning our services to meet those goals. You will also participate in the transformation of our platform, leveraging AI functionalities to enhance customer experiences and operational efficiency.
At Aircall, you will join a company that is redefining customer communications. We offer a hybrid work environment, allowing you to work in the office 2-3 days a week while also enjoying the flexibility of remote work. You will be part of a fast-growing team that values open collaboration, continuous learning, and delivering extraordinary outcomes. We provide opportunities for professional development and encourage you to take ownership of your career path. Our culture is built on trust, curiosity, and impact, making it an exciting place to work and grow. Join us in shaping the future of customer communications and be part of a company that is making a real difference in the industry.
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