AI-driven IT support for modern workplaces
Moveworks is an AI assistant platform headquartered in Mountain View, CA, that provides IT service and helpdesk support through an AI-driven chatbot. The platform effectively resolves 30% of IT support tickets within weeks of implementation, catering to large enterprises that handle hundreds of requ...
Moveworks offers unlimited PTO, allowing employees to take an average of 4-6 weeks off annually. Additional benefits include equity and stock options,...
Moveworks fosters a culture centered around innovation in AI-driven IT support, enabling employees to efficiently manage their workload. The company v...
Moveworks • Mountain View, CA
Moveworks is hiring a Senior Software Engineer II to work on NLU and Agentic AI. You'll tackle engineering challenges in AI copilot systems using technologies like Python and Machine Learning. This role requires extensive experience in building production systems.
You are a seasoned software engineer with over 5 years of experience in building and improving production systems. Your expertise lies in developing AI-driven solutions, particularly in natural language understanding (NLU) and agentic AI. You have a strong foundation in Python and are familiar with machine learning frameworks, allowing you to contribute effectively to cutting-edge AI projects. You thrive in collaborative environments, working closely with cross-functional teams to deliver impactful solutions. Your problem-solving skills are complemented by a keen understanding of data privacy and ethical AI practices, ensuring that the systems you build are not only effective but also responsible.
You have a passion for innovation and are eager to apply your skills in a fast-paced, data-centric team. You are comfortable navigating complex engineering challenges and are excited about the opportunity to shape the evolution of AI copilot platforms. Your experience includes working with large language models (LLMs) and developing scalable infrastructure that supports advanced AI functionalities. You are committed to continuous learning and improvement, always seeking to enhance your technical skills and knowledge in the field of AI.
Experience with cognitive architectures such as ReAct or Tree of Thought would be a plus. Familiarity with enterprise knowledge graphs and multimodal reasoning can set you apart as a candidate. You are also open to exploring new technologies and methodologies that can enhance the capabilities of AI systems.
In this role, you will take on exciting engineering challenges that involve building and evolving capable AI agent systems. You will work on various aspects of the Moveworks copilot platform, including developing cognitive architectures and implementing LLM-powered features. Your responsibilities will include collaborating with the annotation team to create inclusive and privacy-preserving datasets, ensuring that the AI systems you develop are both effective and ethical.
You will be involved in designing and implementing features that enhance the user experience, such as in-context learning from user feedback and multilingual support. Your work will directly impact the operational efficiency of leading organizations that trust Moveworks to drive AI transformation. You will also have the opportunity to contribute to the development of scalable infrastructure that supports the rapid evolution of AI technologies.
Moveworks provides a dynamic work environment where innovation is encouraged and supported. You will be part of a dedicated and impact-driven team that is at the forefront of AI technology. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Join us to make a significant impact in the field of AI and help shape the future of enterprise solutions.
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