IT Operations Coordinator

Who you are

You are an organized and detail-oriented individual with a strong interest in IT operations. You thrive in a collaborative environment and are eager to support the IT function through effective vendor management and operational process development. You understand the importance of maintaining current documentation and ensuring that day-to-day IT workflows operate smoothly. Your ability to communicate effectively with internal stakeholders will be key to your success in this role.

You may have some experience in technical support or IT operations, but you are ready to learn and grow in a fast-paced environment. You are comfortable working with various teams and understand the significance of building strong vendor relationships. You are proactive in identifying areas for improvement and are committed to enhancing operational efficiency.

Desirable

Experience in vendor management or IT support is a plus, but not required. Familiarity with IT documentation practices and operational processes will help you excel in this role. A willingness to learn and adapt to new technologies will be beneficial as you support the IT team.

What you'll do

As the IT Operations Coordinator, you will act as the operational backbone of the IT team. You will support vendor management by ensuring that relationships run smoothly and that all necessary documentation is current. You will assist in developing operational processes that enhance the efficiency of the IT function. Your role will involve light technical support, helping to resolve issues that arise within the IT infrastructure.

You will partner closely with the Systems Support team and internal stakeholders across the organization to ensure that IT workflows operate efficiently. This collaboration will require you to communicate effectively and provide timely updates on operational processes. You will also be responsible for maintaining documentation related to IT operations, ensuring that all information is accurate and up-to-date.

In this role, you will have the opportunity to learn about various aspects of IT operations and gain valuable experience in a high-growth company. You will be encouraged to contribute ideas for improving processes and enhancing the overall performance of the IT team. Your contributions will play a vital role in supporting the company's mission to deliver rock-solid performance in the complex environment of global commerce.

What we offer

FreedomPay offers a competitive benefits package and compensation, along with a business casual atmosphere that fosters a positive work culture. You will be part of a fast-paced, high-growth company that values collaboration and innovation. As you grow in your role, you will have opportunities for professional development and advancement within the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.