The personal technology company redefining user experience
Apple Inc. (NASDAQ: AAPL), headquartered in Cupertino, CA, is the world's most valuable company with a market capitalization of $3 trillion as of 2022. Known for its iconic products such as the iPhone, iPad, and Mac, Apple serves over 1 billion active devices globally. The company has a strong commi...
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Apple • Cork, County Cork, Ireland
Apple is hiring an Operations Engineer to join their ASE Quality of Service team in Cork. You'll develop tools and processes to ensure high-quality service delivery for Apple services. This role requires experience with distributed systems and incident management.
You have experience with distributed systems and delivering internet services at scale — you've tackled challenges in maintaining high availability and performance in complex environments. You are skilled in Linux and have a strong understanding of monitoring solutions that ensure operational excellence. Your background includes incident management, where you've effectively coordinated responses to production issues, ensuring minimal disruption to services. You thrive in collaborative environments, able to influence both technical and non-technical teams to achieve common goals. You enjoy creating and delivering presentations that communicate complex technical concepts to diverse audiences, including senior leadership. You are comfortable with rotating on-call shifts, understanding the importance of being available to address critical issues as they arise.
As an Operations Engineer at Apple, you will be part of the ASE Quality of Service team, responsible for developing tools and operational processes that enhance the quality of service for Apple’s offerings like the App Store and Apple Music. You will build and operate systems that detect, react to, and mitigate production issues, ensuring that Apple services are reliable and performant. Your role will involve executing incident command and coordination across ASE teams, where you will lead efforts to resolve issues swiftly and effectively. You will work closely with cross-functional teams to influence service delivery architecture and improve operational processes. Your contributions will directly impact the customer experience, as you help maintain the high standards that Apple is known for. You will also have opportunities to innovate and propose solutions to complex problems, driving improvements in service quality and operational efficiency.
At Apple, you will be part of a diverse team that values innovation and collaboration. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in a dynamic environment where your contributions are recognized and valued. Join us in crafting experiences that revolutionize industries and delight millions of customers worldwide.
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