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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...

Amazon • PHL
Amazon is hiring a Case Manager for their Disability Leave Services team to provide case management for leave of absence and disability events. This role requires strong communication skills and the ability to navigate complex employee situations.
You are a dedicated professional with a strong understanding of case management principles, particularly in the context of disability and leave services. You possess excellent communication skills, enabling you to effectively respond to inquiries and provide support to employees navigating their leave options. Your ability to empathize with individuals facing disability events is crucial, as you will serve as their single point of contact throughout the process. You are detail-oriented and capable of reviewing medical documentation to ensure compliance with relevant laws and benefit plans. You thrive in a collaborative environment and are eager to contribute to a best-in-class professional services program.
As a Case Manager at Amazon, you will initiate and respond to inquiries regarding leave and disability events, ensuring that employees receive the necessary information and support. You will provide holistic case management services, guiding employees through the complexities of their leave options and benefits. Your role will involve reviewing medical documentation to adjudicate leaves in compliance with Amazon's policies and applicable laws. You will leverage best practice tools and duration guidelines to facilitate a seamless experience for employees. Your contributions will help shape a connected and trusted case management experience, ultimately enhancing the support provided to Amazon employees.
Amazon offers a dynamic work environment where you can make a meaningful impact on the lives of employees. You will have the opportunity to work with a talented team dedicated to delivering exceptional services. As a Case Manager, you will gain valuable experience in human resources and case management, setting the stage for future career growth within the organization. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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