Senior Frontend Platform Engineer

Who you are

You have 5+ years of experience in frontend engineering, with a strong focus on building scalable and maintainable user interfaces. Your expertise in JavaScript and React allows you to create dynamic web applications that enhance user experiences. You understand the importance of design systems and have experience implementing them to ensure consistency across products. You are familiar with frontend architecture and have a keen interest in modernizing tech stacks to improve development efficiency. Collaboration is key for you, and you thrive in cross-functional teams, working closely with product managers and designers to deliver high-quality products. You are proactive in introducing new technologies and patterns that can benefit the team and the overall product. You are passionate about creating seamless user experiences and are always looking for ways to improve the development process.

Desirable

Experience with build tooling and observability is a plus, as is familiarity with localization practices. You may have worked on projects that required integrating AI technologies into user interfaces, which would be beneficial in this role. A background in working with design systems and a strong understanding of user experience principles will set you apart.

What you'll do

In this role, you will join the Frontend Tech platform team at Intercom, where your primary focus will be on improving how the company builds user interfaces. You will work on various aspects of frontend development, including design systems, frontend architecture, and build tooling. Your contributions will help product teams develop, iterate on, and ship high-quality products quickly. You will collaborate with other engineers to rethink the frontend architecture from the ground up, ensuring that it meets the needs of the business and its customers. You will also be responsible for introducing new technologies and patterns that can enhance the development process and improve the overall user experience. Your work will directly impact how Intercom delivers customer service solutions, making it easier for businesses to provide exceptional customer experiences.

What we offer

Intercom offers a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a talented team dedicated to pushing boundaries and delivering incredible value to customers. The company values collaboration and supports professional growth, providing resources for continuous learning and development. You will be part of a mission-driven organization that is transforming customer service through AI technology. Intercom also offers competitive compensation and benefits, ensuring that you are rewarded for your contributions to the team and the company.