Affordable streaming for all your favorite shows
Roku, headquartered in San Jose, CA, is a leading streaming platform that provides users with access to a wide array of TV channels, movies, and third-party streaming services. With over 100 million active accounts, Roku has raised $247.8 million in funding and continues to innovate in the B2C enter...
Roku offers comprehensive medical, wellness, and financial benefits, along with an unlimited paid time off policy and flexible work-from-home opportun...
Roku's culture emphasizes innovation in streaming technology, integrating multiple services into one platform. The company values data-driven recommen...
Roku • New York, New York
Roku is seeking a Senior Manager of Customer Growth to lead efforts in maximizing customer lifetime value through data-driven strategies. This role involves collaboration with cross-functional teams to enhance customer engagement and retention.
You have a strong analytical background with a proven track record in customer retention strategies — your experience spans over 5 years in managing customer growth initiatives and understanding customer behavior. You excel in data-driven decision-making and have a knack for identifying opportunities to improve engagement and monetization. Your collaborative spirit allows you to work effectively with Product, Marketing, Engineering, and Analytics teams, ensuring that customer experiences are impactful and aligned with business goals. You are results-oriented and thrive in fast-paced environments where you can make a significant impact on customer loyalty and retention.
Experience in the streaming or entertainment industry is a plus, as is familiarity with analytics and data science methodologies. You are comfortable using various analytics tools to derive insights and predictive models that inform your strategies. A background in marketing or product management can also enhance your effectiveness in this role.
In this role, you will lead the Customer Intelligence team at Roku, focusing on maximizing customer lifetime value through strategic initiatives. You will analyze customer data to identify trends and insights that drive engagement and retention. Collaborating closely with cross-functional teams, you will develop and implement strategies that foster long-term loyalty among Roku's customer base. Your leadership will guide the team in producing actionable insights and measurements that inform business decisions. You will also be responsible for presenting findings and recommendations to senior leadership, ensuring that customer-centric strategies are prioritized across the organization.
At Roku, you will be part of a fast-growing public company where your contributions are valued from day one. We offer a dynamic work environment that encourages innovation and collaboration. You will have the opportunity to work with a talented team dedicated to transforming the way the world watches TV. Our commitment to employee growth means you will have access to professional development opportunities and resources to enhance your skills. We also provide competitive compensation and benefits, ensuring that you are rewarded for your hard work and dedication.
Apply now or save it for later. Get alerts for similar jobs at Roku.
