Machine Learning Engineer

Who you are

You have a strong background in machine learning and AI, with experience in building and deploying models that enhance user experiences. You are proficient in Python and have a solid understanding of natural language processing techniques. You enjoy experimenting with new AI methodologies and have a knack for turning innovative ideas into production-ready systems. You thrive in collaborative environments, working closely with cross-functional teams to deliver impactful solutions. You are passionate about human-centered AI and are eager to contribute to projects that empower users.

What you'll do

As a Machine Learning Engineer at Block, you will design and implement AI systems that automate workflows and improve customer support interactions. You will collaborate with a team of experienced engineers to explore new AI techniques and prototype innovative solutions. Your role will involve developing chatbot automation systems and advocate assistance tools that enhance the efficiency of support teams. You will be responsible for turning experiments into production systems, ensuring they meet the needs of millions of customers. You will also engage in continuous learning and skill development, staying updated on the latest advancements in AI and machine learning.

What we offer

At Block, you will be part of a diverse team that values different perspectives and encourages innovation. We provide opportunities for professional growth and development, allowing you to expand your skill set in a supportive environment. You will work on meaningful projects that have a direct impact on how customers interact with our products. We believe in fostering a culture of collaboration and inclusivity, where every team member's contributions are valued. Join us in our mission to build a financial system that is open to everyone.