Solution Architect II

Who you are

You have a strong background in solution architecture, ideally with 5+ years of experience in a consulting or technical role. Your ability to simplify complex technology concepts allows you to effectively communicate with clients and stakeholders. You are adept at identifying client business requirements and translating them into actionable solutions. Your experience includes working with cross-functional teams to ensure successful project delivery, and you thrive in environments where you can lead discussions and drive consensus.

You possess excellent problem-solving skills and can anticipate potential issues during implementations. Your proactive approach enables you to develop mitigation strategies and contingency plans, ensuring that projects stay on track. You are comfortable working remotely and can manage your time effectively while collaborating with team members during office visits. Your passion for technology and commitment to client success drives you to continuously improve your skills and knowledge.

Desirable

Experience with Zuora's multi-product suite or similar subscription management platforms would be a plus. Familiarity with agile methodologies and project management tools can enhance your effectiveness in this role. You may also have a background in software development or systems integration, which can provide valuable insights during solution design.

What you'll do

As a Solution Architect II at Zuora, you will play a pivotal role in the professional services team, responsible for designing and architecting solutions that meet client needs. You will engage with clients to understand their business requirements and map the Zuora solution accordingly. Your expertise will guide clients through the implementation process, ensuring that they achieve their desired outcomes.

You will lead discussions with clients, presenting solutions and addressing any concerns they may have. Your ability to communicate complex ideas clearly will be essential in building trust and rapport with clients. You will also collaborate with internal teams to ensure that the solutions you design are feasible and align with Zuora's capabilities.

Throughout the implementation process, you will monitor progress and identify any potential risks or issues. Your proactive approach will enable you to develop strategies to mitigate these risks, ensuring a smooth implementation experience for clients. You will also document the implementation process, providing valuable insights for future projects.

What we offer

Zuora offers a dynamic work environment where you can grow your skills and advance your career. You will have the opportunity to work with innovative companies across various industries, helping them navigate the Subscription Economy. Our culture encourages collaboration and knowledge sharing, allowing you to learn from experienced professionals in the field.

We provide flexible working arrangements, including remote work options, to support your work-life balance. Our commitment to employee development means you will have access to training and resources to enhance your skills. Join us at Zuora and be part of a team that is transforming how businesses operate in the modern economy.