Staff Solutions Architect

Who you are

You have a strong background in solutions architecture, with at least 5 years of experience in guiding enterprise customers through technical implementations. Your expertise in API technologies and cloud solutions enables you to provide valuable insights and recommendations to clients. You are comfortable working with government and public sector customers, understanding their unique needs and challenges. You possess excellent communication skills, allowing you to effectively collaborate with cross-functional teams and convey complex technical concepts to non-technical stakeholders. You are a proactive problem solver, always looking for ways to enhance customer satisfaction and drive adoption of technology solutions. You are adaptable and open to learning new technologies, especially in the rapidly evolving field of artificial intelligence.

Desirable

Experience with AI governance and cloud API technologies is a plus. Familiarity with various sectors such as banking, retail, and transportation will help you relate to a diverse range of clients. A passion for helping organizations become API-first and accelerate their AI adoption will set you apart.

What you'll do

As a Staff Solutions Architect at Kong, you will lead customer engagements, ensuring they derive maximum value from Kong's API gateway solutions. You will consult with clients on architecture, implementation, and deployment strategies, guiding them through their innovation journey. Your role will involve collaborating with engineering teams to tailor solutions that meet specific customer requirements. You will also be responsible for conducting workshops and training sessions to empower clients in utilizing Kong's technology effectively. Your insights will help shape product development and enhancements based on customer feedback and industry trends. You will work closely with sales and marketing teams to identify opportunities for growth and customer retention. Your contributions will be instrumental in establishing Kong as a leader in the API and AI governance space.

What we offer

Kong provides a dynamic work environment where innovation and collaboration are encouraged. You will have the opportunity to work with some of the world's top companies, gaining exposure to various industries and cutting-edge technologies. We offer competitive compensation and benefits, along with opportunities for professional growth and development. Our culture values diversity and inclusion, and we believe that a diverse team leads to better solutions and outcomes. Join us in our mission to empower organizations to become API-first and accelerate their digital transformation.