Senior Site Reliability Engineer

Who you are

You have 5+ years of experience in site reliability engineering, with a strong focus on building and maintaining scalable systems. Your expertise in AWS and cloud infrastructure allows you to design robust solutions that meet the needs of high-growth companies. You are proficient in containerization technologies like Docker and orchestration tools such as Kubernetes, enabling you to streamline deployment processes and enhance system reliability.

Your background in Linux systems administration equips you with the skills to troubleshoot and optimize performance across various environments. You understand the importance of observability and monitoring, utilizing tools like Prometheus to ensure system health and performance metrics are always available. You are a collaborative engineer who enjoys working closely with development teams to provide the necessary tools and processes for success.

You value written communication and understand its importance in maintaining institutional memory within a fully remote team. You are adaptable and can balance immediate needs with long-term improvements, ensuring that the engineering processes evolve to meet the demands of the business.

Desirable

Experience with CI/CD pipelines and infrastructure as code practices is a plus, as it aligns with your goal of automating processes and improving efficiency. Familiarity with incident management and response strategies will help you contribute to a culture of reliability and continuous improvement.

What you'll do

As a Senior Site Reliability Engineer at CaptivateIQ, you will play a crucial role in supporting our engineering teams by providing the infrastructure and reliability tools they need to succeed. You will work on enhancing our platform's performance and ensuring that our services are reliable for our customers. Your responsibilities will include designing and implementing monitoring solutions that provide real-time insights into system performance and reliability.

You will collaborate with development teams to identify areas for improvement and implement best practices for system reliability. This includes optimizing deployment processes and ensuring that our infrastructure can scale effectively to meet growing demands. You will also be involved in incident management, helping to diagnose and resolve issues quickly to minimize downtime and impact on customers.

Your role will require you to stay updated on industry trends and emerging technologies, allowing you to propose innovative solutions that enhance our platform's capabilities. You will contribute to a culture of continuous improvement by reflecting on processes and suggesting iterative changes that lead to better outcomes.

What we offer

CaptivateIQ offers a dynamic work environment where you can make a significant impact on our platform and the success of our customers. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our team is committed to fostering a collaborative culture that values diverse perspectives and encourages innovation. Join us in transforming sales performance management and be part of a talented team dedicated to solving complex challenges.