
The community marketplace for unique travel stays
Airbnb, headquartered in Showplace Square, San Francisco, CA, has transformed the hospitality industry with its platform that connects over 4 million hosts to travelers. Since its inception, Airbnb has facilitated over a billion bookings, disrupting traditional accommodation models by allowing indiv...
Airbnb offers generous parental and family leave, paid volunteer time, and an annual travel and experiences credit. Employees enjoy health food and sn...
Airbnb's culture emphasizes community and belonging, reflecting its mission to create a world where anyone can belong anywhere. The company values fle...

Airbnb • Milan, Italy
Airbnb is hiring a Market Associate (Italian Speaking) to enhance host success in Milan. You'll focus on building relationships with hosts and optimizing their listings. This role is ideal for those looking to start their career in a dynamic environment.
You are an enthusiastic individual with a passion for building relationships and supporting entrepreneurs. You possess strong communication skills in Italian and English, enabling you to connect effectively with hosts in your territory. You are eager to learn about the hospitality industry and understand the nuances of optimizing listings and pricing strategies. You thrive in a collaborative environment and are excited to contribute to the growth of host entrepreneurs on the Airbnb platform. You have a proactive mindset and are ready to take initiative in helping hosts succeed. You are adaptable and can navigate the challenges of a fast-paced work environment while maintaining a focus on delivering excellent service.
As a Market Associate, you will play a crucial role in the retention and growth of long-tail hosts in your assigned territory. You will establish and nurture business relationships with emerging professional host accounts, suggesting and supporting strategic initiatives that drive their success on Airbnb. Your responsibilities will include supply optimization, pricing optimization, host recruitment, and providing education on the platform. You will work closely with Market Managers to deliver one-to-many education programs, ensuring hosts are well-equipped to maintain best-in-class hospitality standards. You will analyze host performance and provide tailored recommendations to enhance their listings and improve guest experiences. Your role will involve regular communication with hosts to understand their needs and challenges, allowing you to offer personalized support and solutions. You will also collaborate with cross-functional teams to share insights and contribute to the overall success of the Supply Team.
Airbnb offers a competitive salary range of €40,000—€46,000 EUR annually, along with potential bonuses and benefits. You will have the opportunity to work in a vibrant and inclusive company culture that values diversity and innovation. As part of the Supply Team, you will be surrounded by passionate individuals who are dedicated to creating memorable experiences for guests and hosts alike. You will receive comprehensive training and support to help you excel in your role and grow your career within the company. Additionally, you will have access to Employee Travel Credits, allowing you to experience Airbnb's offerings firsthand. We encourage you to apply even if your experience doesn't match every requirement, as we value curiosity and a growth mindset.
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