Lead UX Designer

Who you are

You have 8+ years of experience in UX design, demonstrating excellent craftsmanship and a deep understanding of user needs and behaviors. Your expertise in behavioral design, systems design, and storytelling allows you to create impactful strategies that resonate with fans, sellers, teams, and artists alike. You possess a mindset of a challenge, changemaker, and innovator, always looking for ways to enhance user experiences. You understand the technical and logistical obstacles that can create friction during live events, and you are adept at navigating these challenges to deliver seamless solutions. You are comfortable working with cross-functional teams, ensuring that your design vision aligns with product, engineering, and marketing goals. You thrive in collaborative environments and are passionate about experimentation and data-driven design.

Desirable

A passion for live events and a keen interest in the ticketing industry will set you apart. You have a strong desire to connect the dots across various verticals of a business, ensuring that your design work contributes to a cohesive vision. Your ability to balance speed and quality in your design process is crucial, as you will be driving impact through both optimizations and new product development.

What you'll do

In this role, you will set direction by creating clear and impactful design strategies that guide the user experience across SeatGeek's platform. You will work closely with product, engineering, product marketing, and customer success teams to ensure that your design vision is executed effectively. Your responsibilities will include deeply understanding the needs and motivations of users, and translating these insights into actionable design solutions. You will demonstrate outstanding design skills, focusing on driving impact through both optimizations and the development of new products. You will collaboratively improve component systems to ensure consistent, high-quality experiences across the platform. Your role will also involve providing thought leadership and mentoring to junior designers, fostering a culture of innovation and excellence within the team.

What we offer

At SeatGeek, you will be part of a dynamic team that is dedicated to transforming the ticketing industry. We offer a collaborative work environment where your ideas and contributions are valued. You will have the opportunity to work on exciting projects that have a real impact on live experiences. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the power of diverse perspectives. Join us in our mission to create the best-in-class ticketing platform and make live events more accessible and enjoyable for everyone.