Senior Solutions Engineer

Who you are

You have a strong background in engineering with experience in providing technical support in a sales environment — your ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders sets you apart. You thrive in collaborative settings, working closely with sales teams to understand customer needs and develop tailored solutions that drive engagement and satisfaction. Your curiosity and commitment to continuous learning enable you to stay updated on the latest technologies and trends in the industry, allowing you to provide valuable insights to both customers and your team.

You possess excellent problem-solving skills and can think critically about how to address customer challenges with innovative solutions — your experience in developing solution architectures helps you to effectively align technical capabilities with business objectives. You are comfortable working in a fast-paced environment and can manage multiple projects simultaneously while maintaining a focus on quality and customer satisfaction. Your collaborative spirit and humility foster strong relationships with colleagues and clients alike, making you a trusted advisor in the sales process.

Desirable

Experience with image and video APIs or similar technologies would be a plus, as it allows you to quickly understand the unique challenges and opportunities faced by Cloudinary's customers. Familiarity with cloud-based solutions and a strong technical foundation in software engineering principles will enable you to excel in this role. A background in marketing initiatives or content creation can also enhance your contributions to the team, as you will be involved in promoting Cloudinary's offerings and showcasing their value to potential clients.

What you'll do

As a Senior Solutions Engineer at Cloudinary, you will play a crucial role in supporting the sales organization by providing pre-sales technical assistance — your expertise will help prospective customers understand how Cloudinary's products can meet their needs. You will collaborate with sales representatives to develop solution architectures that address specific customer requirements, ensuring that the proposed solutions are both technically sound and aligned with business goals. Your contributions will extend to working with partners and channels, helping to build strong relationships that drive mutual success.

You will also contribute your technical knowledge to marketing initiatives, creating content that highlights the capabilities of Cloudinary's platform and showcases successful use cases. This may involve developing technical documentation, case studies, or presentations that effectively communicate the value of Cloudinary's offerings to potential clients. Your role will require you to stay informed about industry trends and emerging technologies, allowing you to provide valuable insights that can shape Cloudinary's product strategy and marketing efforts.

In addition to your technical responsibilities, you will serve as a key resource across the sales organization, providing guidance and support to your colleagues as they engage with customers. Your ability to communicate effectively and build rapport will be essential in fostering a collaborative environment where everyone can succeed. You will also have opportunities to mentor junior team members, sharing your knowledge and experience to help them grow in their roles.

What we offer

At Cloudinary, we believe in creating a supportive and inclusive work environment where every team member can thrive. We offer competitive compensation packages and benefits that reflect our commitment to employee well-being and professional development. You will have access to resources and opportunities for continuous learning, allowing you to enhance your skills and advance your career within the company.

Our culture is rooted in humility, curiosity, and collaboration, and we celebrate the diverse backgrounds and perspectives of our team members. We encourage you to apply even if your experience doesn't match every requirement, as we value potential and a growth mindset. Join us at Cloudinary and be part of a team that is transforming the way developers and businesses engage with visual content.