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Microsoft • Romania, Bucharest, Bucharest
Microsoft is hiring a Field People Operations Manager to lead the People Operations Team in Romania. You'll focus on improving HR processes and enhancing employee experience. This role requires strong management skills and a background in HR operations.
You have a strong background in human resources and people operations, with experience in managing HR-related transactions and processes. You understand the importance of data quality and consistency in delivering a great employee experience. You are skilled in leveraging technology, including AI tools, to streamline HR services and improve efficiency. Your leadership abilities enable you to guide a service line team effectively, ensuring alignment with global and local policies. You are committed to continuous improvement and have a customer-centric mindset, always seeking to enhance the employee experience through data-driven insights.
Experience in a centralized HR function or a similar role within a large organization is a plus. Familiarity with HR information systems (HRIS) and data management practices will help you excel in this position. You are proactive in identifying opportunities for process improvements and have a track record of implementing successful changes in HR operations. Strong communication skills are essential, as you will be interacting with employees, managers, and the HR community regularly.
As the Field People Operations Manager for Romania, you will oversee the delivery of quality HR services to business leaders and employees. You will manage a team responsible for handling various HR transactions, including onboarding, compensation, and benefits administration. Your role will involve responding to employee inquiries regarding HR policies and programs, ensuring that requests are routed appropriately for further assistance. You will also be responsible for maintaining and updating the employee database, ensuring that all HR activities are documented accurately.
You will drive an agenda of continuous improvement within the People Operations Team, leveraging data and insights to enhance service delivery. Your thought leadership will be crucial in aligning processes and services with global, functional, and local policies. You will contribute to the design of end-to-end HR processes that prioritize the employee experience, ensuring that services exceed performance expectations.
Collaboration with other HR functions and business leaders will be key to your success in this role. You will work closely with stakeholders to identify areas for improvement and implement solutions that enhance the overall employee experience. Your ability to analyze data and gather feedback will inform your decisions and help you drive positive change within the organization.
Microsoft offers a dynamic work environment where you can make a significant impact on the employee experience. You will have access to resources and tools that support your professional development and growth within the company. The role provides an opportunity to work with a diverse team and contribute to a culture of inclusivity and collaboration. You will be part of a global organization that values innovation and continuous improvement in HR practices, allowing you to develop your skills and advance your career in people operations.
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