SMS Engagement Manager

Who you are

You are a driven professional with a passion for customer engagement and a strong understanding of SMS compliance and regulations. You thrive in collaborative environments and are eager to contribute to a team that values high standards and teamwork. Your ability to navigate complex challenges and your commitment to continuous learning make you a great fit for Braze's culture. You understand the importance of building real-time connections between brands and consumers and are excited to leverage your expertise in SMS to drive success.

Desirable

Experience in customer engagement or marketing technology is a plus, as is familiarity with SMS platforms and compliance requirements. You are open to new perspectives and are willing to share your knowledge with others, fostering a culture of growth and collaboration.

What you'll do

As the SMS Engagement Manager at Braze, you will be the primary subject matter expert responsible for integrating global SMS compliance into the pre-sales process. Your role will involve working closely with Go-to-Market teams to ensure they can confidently sell and scope compliant SMS solutions. You will be instrumental in scaling Braze's SMS business, providing guidance on best practices and regulatory requirements. Your expertise will help shape the future of SMS engagement at Braze, ensuring that our clients can effectively connect with their customers in a compliant manner.

What we offer

At Braze, we offer a supportive and vibrant work culture where you can thrive. You will have the opportunity to work with a passionate team that values collaboration and high standards. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse perspectives. Join us in making a real impact in the world of customer engagement.