Data Center Program Manager

Who you are

You have experience in managing projects and troubleshooting service incidents, ensuring that service delivery objectives are met. You understand the importance of following safety policies and procedures, and you are skilled in conducting root cause analyses (RCAs) of incidents. Your ability to collaborate across various teams and provide mentorship by sharing best practices is a key strength. You are committed to personal and professional development, and you thrive in environments that encourage growth and learning.

Desirable

Experience in data center operations or cloud services is a plus. Familiarity with Microsoft’s online services, such as Azure, Office 365, and Bing, will help you excel in this role. You are proactive in identifying obstacles and escalating issues to the appropriate stakeholders to ensure smooth operations.

What you'll do

As a Data Center Program Manager at Microsoft, you will play a crucial role in managing assigned projects and troubleshooting service incidents. You will work closely with various teams to ensure that service delivery objectives are met and that any issues are escalated appropriately. Your responsibilities will include participating in root cause analyses (RCAs) to identify and address the underlying causes of incidents. You will also be involved in building a solid understanding of data center procedures and collaborating with teams across different data centers to share best practices and provide mentorship.

You will be part of Microsoft’s Cloud Operations & Innovation (CO+I) team, which is responsible for delivering the core infrastructure and foundational technologies for Microsoft’s online services. Your role will contribute to the optimization and sustainability of data center operations, ensuring that Microsoft continues to meet the ever-changing business demands of its global customer base.

What we offer

Microsoft is committed to the personal and professional development of all employees, offering training and growth opportunities, including Career Rotation Programs and professional certifications. You will have the chance to work in a dynamic environment that values collaboration and innovation. The company promotes a culture of diversity and inclusion, ensuring that all employees feel valued and supported in their roles. You will be part of a team that supports services for over 1 billion customers and 20 million businesses worldwide, making a significant impact in the tech industry.