Do you have a passion for aviation? Are you interested in helping grow air cargo operations from the ground up? Amazon Air is seeking highly motivated individuals to identify and develop game-changing air transportation solutions for Amazon’s middle-mile transportation network, with the goal of improving our customers’ experience.
This Regional Manager, Line Maintenance position is part of the Fleet Aviation Sourcing & Technical (FAST) group, which includes the TechOps organization responsible for all areas of aircraft maintenance across the entire Amazon Air organization globally. This Regional Manager, Line Maintenance position is a fundamental component of the FAST team to support worldwide performance with AIR carrier partners to identify and mitigate gaps in daily operations, reduce out of service (OOS) times to improve technical dispatch reliability (TDR), and improve performance in support of customer deliveries. This role will maintain cross-functional oversight of air carrier line maintenance operations at North America gateways for effective and efficient execution of the Amazon Air operation. This level of oversight creates synergies with internal operating groups to feed information on the effectiveness of a carrier’s capabilities based on their performance metrics, their ability to remove efficiency barriers, and opportunities to improve allocated space to expand capabilities at these gateways. This leader will collaborate closely with fleet reliability, maintenance operations (MXO), air carriers, and other teams to leverage in-depth aircraft maintenance and industry knowledge to deliver optimal performance for Amazon Air.
This position will create and execute a strategy to drive aircraft line maintenance efficiency and effectiveness enhancements through data driven continuous improvement, removing barriers and reducing OOS time to limit the effect on customers. An individual with experience in aircraft line maintenance and leadership roles to motivate excellence would fit Amazon Air's needs.
Key job responsibilities
- Engage in line maintenance activity to inspire corrective action and drive performance improvements.
- Develop performance metrics and KPIs to right-size line maintenance operations
- Produce deliverables and data-driven decisions with absolute results in a fast-paced and ambiguous environment
- Develop and maintain cross-departmental and external company performance teams and networks
- Drive air carrier line maintenance process excellence and continuous improvement initiatives
- Cultivate relationships with air carriers to drive top-level performance
- Focus air carriers on what is important to the customer and accomplishing goals
- Provide program level commercial aviation technical expertise developing future gateway build solutions
- Pull together internal and external teams to solve complex problems and monitor solutions
- Become a trusted partner with peers and move the organization forward as a team
- Ensure quality and continuous improvement integration into all aspects of line maintenance
- Be excellent at verbal and business writing communications, obsessive with accuracy
- Able to thrive in environments with a high level of autonomy and increasing responsibility
- Must be able to travel at least 50% of the time in role
A day in the life
The daily role of the Line Maintenance Regional Manager will require communications with internal stakeholders and Amazon Air partners on aircraft line maintenance strategy. Tracking maintenance trends and working with internal and external teams to drive improvements and track initiatives. This includes traveling onsite to Amazon Air gateways (both Blue Badge and 3rd Party) to meet with Carrier Maintenance Teams.
About the team
The Fleet Performance & Reliability (FPR) team maintains a focus on providing highly reliable aircraft and line maintenance strategy. The focus is critical to Amazon Air's network schedule and customers. The team works cross-functionally and externally to surface and solve for complex problems and deliver solutions. - 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience developing customer relationships and influencing key decision-makers
- Experience with Six Sigma tools and Lean techniques
- Knowledge of Excel at an advanced level
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Bachelor's degree in aviation, business or similar
- Minimum of 8 Years Airline or equivalent experience with 14CFR121 operations as a line maintenance technician or maintenance control representative on large transport category aircraft
- FAA Part 65 Airframe and Powerplant certificate
- Experience with aircraft maintenance management systems (e.g., TRAX, MXi, etc.)- 2+ years of driving process improvements experience
- Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field
- 2+ years of leading large complex programs experience
- 5+ years of aviation regulatory compliance experience
- Experience communicating technical details verbally and in writing
- Can communicate effectively with all levels of the organization
- 12+ years airline or equivalent experience with 14CFR121 operations as a line maintenance technician or maintenance control representative on large transport category aircraft
- 4+ years of experience in operational leadership in 14CFR121 airline environment leading aviation maintenance technicians
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
