Lead Service Designer

Who you are

You have a proven track record in service design, with experience leading projects that enhance user experiences. Your background includes working collaboratively with cross-functional teams to drive innovation and improve service offerings. You understand the importance of user-centered design and are skilled at translating user needs into actionable design solutions. You are comfortable in a fast-paced environment and are adaptable to changing priorities. You possess strong communication skills, enabling you to articulate design concepts effectively to stakeholders. You are passionate about creating impactful user experiences and are eager to contribute to a team that values diversity and inclusion.

What you'll do

As a Lead Service Designer at Geotab, you will be responsible for leading the design of services that enhance user experiences in the IoT and connected transportation sectors. You will collaborate with product managers, engineers, and other stakeholders to identify user needs and translate them into innovative service solutions. Your role will involve conducting user research, creating service blueprints, and developing prototypes to test and validate design concepts. You will also mentor junior designers, fostering a culture of creativity and collaboration within the team. You will play a key role in shaping the future of Geotab's service offerings, ensuring they align with the company's mission to improve safety and sustainability in transportation.

What we offer

Geotab provides a supportive and inclusive work environment where you can reach your full potential. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that values innovation and collaboration, working on projects that have a meaningful impact on communities. Join us at Geotab and help shape the future of connected transportation.