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Amazon • Delhi, Delhi, IND
Amazon is seeking an Operations Manager for their Last Mile delivery team in Delhi. You'll manage delivery station operations, focusing on performance management and operational improvements. This role requires strong analytical skills and experience in managing logistics operations.
You have a proven track record in operations management, particularly in logistics or transportation, with a focus on enhancing customer experience. Your analytical mindset allows you to quickly identify business challenges and propose effective solutions. You are skilled in performance metrics and data analysis, enabling you to drive operational improvements effectively. You possess strong leadership qualities, capable of managing teams and fostering a high-performance culture. Your experience includes budgeting and forecasting, ensuring that operational plans align with financial goals. You are adaptable and eager to learn about emerging industry practices to apply them in your role.
As an Operations Manager at Amazon, you will oversee the operations of our delivery stations, ensuring that all processes meet the highest standards of safety, quality, and productivity. You will collaborate with team leads to manage day-to-day operations, focusing on performance management and operational efficiency. Your role will involve mapping business requirements and analyzing workflows to design effective solutions. You will be responsible for developing and reporting performance metrics, providing executive updates, and identifying opportunities for improvement. Additionally, you will lead initiatives aimed at enhancing the delivery experience and optimizing operational costs. You will engage in deep dives to understand industry practices and implement programs that drive performance improvements across the organization.
At Amazon, we offer a dynamic work environment where you can make a significant impact on our operations. You will have access to resources and support to help you succeed in your role. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Our commitment to employee development means you will have opportunities for growth and advancement within the company. Join us in our mission to be the most customer-centric company on earth, where your contributions will help shape the future of last-mile delivery.
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