Account Manager

Who you are

You have a proven track record in account management, demonstrating the instincts of a hunter and the discipline of a strategist. You thrive on building relationships quickly and enjoy uncovering new opportunities within existing customer bases. Your ability to ask the right questions and create value where none existed sets you apart. You are comfortable collaborating with Customer Success Managers to align on customer goals and outcomes, ensuring that you own the expansion motion from discovery through close.

You possess excellent communication skills, allowing you to engage effectively with various stakeholders. Your consultative approach enables you to lead expansion conversations that convert curiosity into measurable revenue growth. You are driven by results and have a passion for helping organizations maximize their learning investments through high-value solutions.

Desirable

Experience in a technology-driven environment is a plus, as is familiarity with learning management systems (LMS) or learning experience platforms (LXP). You may have a background in sales or business development, which complements your account management skills. A strong understanding of workforce development and skill-building initiatives will enhance your ability to connect with clients.

What you'll do

As an Account Manager at OpenSesame, you will play a critical role in expanding the impact of our platform. Your primary responsibility will be to identify new buying centers within existing customer relationships, acting as the hunter inside our customer base. You will introduce customers to high-value solutions like Simon and Oro, helping them derive more value from their learning investments.

You will build relationships with net-new stakeholders, leading consultative expansion conversations that drive measurable revenue growth. Your ability to uncover new opportunities will be essential in this role, as you will partner closely with Customer Success Managers to ensure alignment on customer goals and outcomes.

You will own the expansion motion from discovery through close, utilizing your strategic mindset to navigate complex customer landscapes. Your success will be measured by your ability to convert curiosity into tangible results, ultimately contributing to the growth of OpenSesame's impact in workforce development.

What we offer

OpenSesame provides a dynamic work environment where you can thrive and grow. We value innovation and encourage our team members to contribute their ideas and insights. You will have the opportunity to work with a diverse range of clients, including over 2,000 companies and 150+ of the Global 2000, making a significant impact on their workforce development initiatives.

We offer competitive compensation and benefits, along with a supportive culture that fosters professional development. Join us in transforming workforce development through our AI-powered marketplace of skill-building courses, and help organizations build the most productive and admired workforces in the world.