Customer Service Vehicle Advocate

Who you are

You have at least 2 years of customer-facing experience and are passionate about delivering exceptional service. You understand the importance of creating a positive experience for customers and are eager to contribute to a team that values happiness in the car-buying process. You possess strong communication skills and can effectively engage with customers to address their needs and concerns. You are adaptable and can work various shifts, including weekends, to meet the demands of the role. You are at least 21 years old and hold a valid driver's license, ensuring you can fulfill the responsibilities of the position.

What you'll do

As a Customer Service Vehicle Advocate at Carvana, you will be the face of the company, delivering happiness to customers during their car-buying journey. You will engage with customers on the driveway, ensuring they have a seamless experience from start to finish. Your role will involve answering questions, providing information about vehicles, and assisting customers with any issues they may encounter. You will also have the opportunity to get involved in local community initiatives, further enhancing the Carvana brand. Your performance will be recognized through a structured career development program, allowing you to grow your earnings based on your contributions and success.

What we offer

Carvana offers a competitive starting hourly rate of $17/hr, with opportunities for growth based on performance. You can expect to see pay increases at regular intervals, with the potential to earn up to $19/hr within your first year. We believe in investing in our team members' success, providing various performance-based incentive programs to unlock even greater earnings. Our culture emphasizes teamwork and community involvement, ensuring that as you grow, we grow together. Join us in reintroducing happiness into the car-buying process and be part of a company that values your contributions.