Sr. Product Marketing Manager, AWS Marketing, Amazon Connect

Who you are

You have 5+ years of experience in product marketing, particularly in technology or cloud services, and you understand the nuances of go-to-market strategies. Your background includes crafting compelling narratives and content that resonate with diverse audiences, showcasing your ability to communicate complex ideas simply and effectively. You are adept at engaging with customers, analysts, and partners to drive advocacy and understand market needs. Your experience with AI and machine learning technologies gives you a unique perspective on how to leverage these innovations in marketing initiatives. You thrive in a fast-paced environment and are comfortable collaborating with cross-functional teams to achieve shared goals. You are passionate about customer-centric approaches and have a track record of executing successful marketing campaigns.

Desirable

Experience in the cloud contact center industry is a plus, as is familiarity with AWS products and services. You may also have a background in data-driven marketing, allowing you to analyze metrics and optimize campaigns effectively. A strong network within the tech industry can enhance your ability to drive initiatives and influence stakeholders.

What you'll do

In this role, you will craft and develop compelling stories and content, including presentations, whitepapers, infographics, webinars, and customer success stories that effectively communicate the value proposition of Amazon Connect. You will regularly engage with customers, analysts, and partners to gather insights and drive advocacy for the product. Planning and executing marketing initiatives at events will be a key responsibility, where you will showcase Amazon Connect's innovations and messaging through keynotes and breakout sessions. You will work closely with AWS field teams to maintain internal sales hubs, ensuring they have the latest resources and value propositions at their fingertips. Your role will also involve analyzing market trends and customer feedback to refine marketing strategies and enhance product positioning. You will collaborate with product management and engineering teams to ensure alignment on product features and benefits, contributing to the overall success of Amazon Connect in the market.

What we offer

At Amazon, you will experience a unique culture that emphasizes constant curiosity, nimbleness, and experimentation. You will have access to unparalleled resources and market reach, allowing you to make a significant impact on the business. The company is committed to career growth, providing opportunities for employees to innovate at a global scale while creating solutions that matter. You will be part of a team that values collaboration and encourages you to apply even if your experience doesn't match every requirement. Amazon offers a comprehensive benefits package, including medical, financial, and other perks, to support your well-being and professional development.