Registration Team Lead

Who you are

You have a strong background in team leadership and are passionate about coaching others. You understand the importance of customer satisfaction and have experience in a customer operations role. Your ability to communicate effectively and motivate your team is key to your success. You are willing to be hands-on and work alongside your team to achieve goals. You have a deep understanding of the customer experience process and are committed to fostering a positive team environment.

What you'll do

As the Registration Team Lead, you will provide mentoring and accountability to your team members, ensuring they have the support they need to succeed. You will work closely with other departments to enhance the performance of the Registration team. Your role will involve developing succession plans and providing leadership development opportunities for your team. You will proactively communicate important information to your team, ensuring they are well-informed and aligned with company goals. You will also be responsible for driving individual development through constructive coaching and motivation.

What we offer

At Carvana, we offer a unique work environment where customer satisfaction is at the core of our mission. You will be part of a team that values collaboration and innovation. We provide opportunities for professional growth and development, ensuring you have the resources you need to succeed in your role. Our culture promotes a hassle-free experience for both employees and customers, making it a rewarding place to work.