The friendly ride-sharing alternative to Uber
Lyft, headquartered in San Francisco, CA, is a leading ride-sharing company focused on improving transportation experiences in the U.S. and Canada. With over 100 million rides completed and $4.9 billion raised in funding, Lyft aims to provide a more reliable and environmentally friendly alternative ...
Lyft offers a comprehensive benefits package including unlimited paid time off for salaried employees, 15 days PTO for hourly team members, and 18 wee...
Lyft fosters a culture focused on reliability and friendliness, positioning itself as a greener alternative to Uber. The company emphasizes local oper...
Lyft • Chicago, IL
Lyft is seeking an Operations Associate to provide quality in-person experiences for customers at their Flexdrive facilities in Chicago. This role involves assisting with the car rental process and managing vehicle operations.
You are a motivated and organized individual who thrives in a customer-facing role. You enjoy working with people and have a passion for operations, particularly in the context of supporting Lyft drivers. Your ability to build trust and work effectively with others is key to achieving team goals. You understand the importance of maintaining a safe and healthy workplace and are committed to upholding company values.
Experience in customer service or operations is a plus, as is familiarity with vehicle rental processes. You are detail-oriented and capable of managing multiple tasks efficiently. A background in the transportation or ride-sharing industry could enhance your understanding of the role.
As an Operations Associate at Lyft, you will assist customers with the car rental process, ensuring a smooth experience from arrival to check-in. You will be responsible for preparing rental vehicles for Lyft drivers, which includes tasks such as fueling, cleaning, and conducting vehicle inspections. Your role will also involve managing vehicle lot organization and transportation, as well as addressing any vehicle issues or program challenges that arise. You will work closely with the Operations Lead and other team members to ensure that all operations run smoothly and efficiently.
Lyft provides a supportive work environment where all team members can thrive. You will have the opportunity to contribute to the ride-sharing movement and make a positive impact on the experiences of Lyft drivers. The company values diversity and inclusion, and you will be part of a team that strives for excellence in customer service and operational efficiency. Lyft also emphasizes the importance of a healthy workplace culture, ensuring that all employees feel safe and respected.
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