Director, Sales Operations

Who you are

You have extensive experience in sales operations, ideally with a background in enterprise sales. Your strategic mindset allows you to lead teams effectively while fostering a culture of accountability and collaboration. You understand the importance of operational excellence and have a proven track record of optimizing processes to drive measurable improvements in efficiency and scalability.

You are skilled in designing and implementing cross-functional sales processes that align with company objectives. Your ability to analyze performance metrics and forecasting data enables you to make data-driven decisions that empower sales teams to succeed. You are also adept at leveraging technology and systems to enhance sales operations, ensuring that tools and insights are effectively utilized.

Your leadership style emphasizes talent development and building high-performing teams. You are committed to creating an environment where team members can grow and excel in their roles. You thrive in collaborative settings and are comfortable working with senior leadership to shape best practices and drive strategic initiatives.

Desirable

Experience with CRM and sales technology platforms is a plus, as is familiarity with data analytics tools that support sales operations. A background in managing revenue operations or business technology will further enhance your ability to succeed in this role.

What you'll do

As the Director of Sales Operations at Esri, you will lead a team responsible for optimizing sales processes and tools across the enterprise sales organization. Your primary focus will be on driving operational strategy and process design, ensuring that all sales channels are aligned with company objectives. You will oversee forecasting, reporting, and pipeline management, continuously refining processes to meet evolving market needs.

You will partner with senior leadership to develop and implement strategies that enhance sales performance and operational excellence. Your role will involve analyzing performance metrics and making data-driven decisions that empower the sales force. You will also lead the strategy and adoption of CRM and sales technology platforms, ensuring that tools and insights are effectively utilized to streamline workflows and accelerate sales efforts.

In addition to operational responsibilities, you will foster a culture of accountability and collaboration within your team. You will mentor and develop talent, ensuring that team members are equipped to meet the challenges of a dynamic sales environment. Your leadership will set the standard for best practices in sales operations across the organization.

What we offer

Esri offers a collaborative work environment where you can make a significant impact on the sales organization. You will have the opportunity to lead a talented team and drive strategic initiatives that align with business priorities. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

Join us at Esri and contribute to our mission of empowering organizations with innovative technology solutions. We are committed to your professional growth and development, providing resources and support to help you succeed in your role.