
Empowering communication for businesses worldwide
Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...

Twilio • Remote - Canada
Twilio is seeking a Senior Program Manager for Talent Acquisition Optimization to enhance recruiting processes on a global scale. This role requires strategic thinking and operational excellence to elevate Twilio's hiring culture.
You have a strong background in program management, particularly within talent acquisition and operations. With a focus on optimizing recruiting processes, you understand the importance of integrating innovative tools and data to enhance efficiency and effectiveness in hiring. Your experience in leading teams and projects has equipped you with the skills to navigate complex challenges and drive strategic initiatives. You are passionate about creating seamless experiences for candidates and hiring teams alike, ensuring that every interaction reflects the values and culture of Twilio.
Experience with AI technologies in recruitment processes is a plus, as is familiarity with global hiring practices. You thrive in a remote-first environment and are adept at collaborating with diverse teams across various locations. Your ability to analyze data and derive actionable insights will be crucial in this role, as you work to continuously improve Twilio's hiring strategies.
As a Senior Program Manager at Twilio, you will play a pivotal role in transforming the talent acquisition landscape. You will partner with the recruiting team to design and implement efficient processes that elevate the candidate experience. Your responsibilities will include analyzing current recruiting workflows, identifying areas for improvement, and integrating cutting-edge tools to streamline operations. You will lead initiatives that promote operational excellence, ensuring that Twilio attracts and retains top talent in a competitive market.
You will also be responsible for developing metrics to measure the success of recruiting efforts, providing insights that inform strategic decisions. Collaborating closely with cross-functional teams, you will ensure that the hiring process aligns with Twilio's overall business objectives and values. Your leadership will be essential in fostering a culture of innovation and continuous improvement within the talent acquisition team.
Twilio offers a remote-first work environment that prioritizes flexibility and work-life balance. You will be part of a vibrant team that values diversity and inclusion, contributing to a culture where every employee feels connected and empowered. Competitive compensation and benefits packages are provided, along with opportunities for professional growth and development. At Twilio, your career is in your hands, and you will have the chance to make a significant impact on the future of communications.
Join us in shaping the future of how the world interacts, and be part of a team that is dedicated to delivering innovative solutions to businesses and developers worldwide.
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